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Shipping Information - EN3 Skin Clinic
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Shipping Information


Free Delivery

    UK orders
  • All UK orders over £50 are shipped free of charge via Royal Mails First Class Recorded Delivery. This service typically takes 1 to 2 days.
  • Should you wish to receive your order sooner, you can upgrade to one of the other services provided by Royal Mail, or to a Courier service if your order is too large for the Royal Mail.
  • The cost of ugrading to a different service is shown below.
    International orders

  • International Orders are shipped as standard for £3.99 via Royal Mails Airmail service. This service does not provide a tracking facility. Should you wish to be able to track your order than you can upgrade at cost (see below) to Royal Mails International Signed For service or a courier service. These services can be quite expensive.

Discreet Billing and Packaging

  • Your privacy is of the utmost importance to us. To that end our delivery and billing service is as discreet as possible. 
  • All orders are shipped in plain unbranded packaging with no mention of the contents of the parcel on any of our outer packaging. 
  • Your credit or debit card statement will show only the name ‘Pureclinica Ltd’. Any parcels you receive from us will look like the images shown below.

Same Day Despatch

  • If you place your order before 3pm on any working day, we will dispatch it the very same day guaranteed. If your order is placed after 3pm or on a weekend it will be shipped the next working day.

Cost of Delivery Upgrades:

    UK orders:
  • For orders over £50 Royal Mail Delivery is 100% free.
  • 1st Class Royal Mail Signed For Delivery is £2.99 per order
  • Guaranteed Next Working Day Delivery is £4.90 per order
  • Guaranteed Saturday Delivery is £9.90 per order
    European Union orders:
  • Royal Mail Standard Airmail Delivery is £3.99.
  • Royal Mail Airmail Signed For is £6.90 per order (please note this service only allows tracking up to the point at which the parcel leaves the UK. After this it cannot be tracked)
  • 3 to 5 Day Courier Service with tracking is £16 per order
    Interntional orders (excluding Europe)
  • Royal Mail Standard Airmail Delivery is £3.99.
  • Royal Mail Airmail Signed For is £7.90 per order (please note this service only allows tracking up to the point at which the parcel leaves the UK.
    After this it cannot be tracked)
  • Economical Courier Service with tracking is £21 per order
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